Need support?
We are happy to help you 😃!
Online knowledge base
We have a very extensive and up-to-date online knowledge base for school team, reception team, parents and other users of Ziber. Discover the many articles and videos on support.ziber.eu .
Chat with Gijs
On our support website you can chat 24/7 with Gijs, our intelligent AI assistant is trained on all the support knowledge we have. He can therefore help you day and night quite well and find an answer to your question. He also speaks every language, so that is also handy. Try him out via support.ziber.eu .
Email us
Of course you can also reach us by email. Send your question to support@ziber.eu and our team will get to work on it.
Send a Whatsapp
You can also reach our support team during office hours by sending a WhatsApp message to our business WhatsApp number +31 6 39 08 71 64.
Please note that if we are accidentally unable to respond to your message within 24 hours, we will no longer be able to send you a response via WhatsApp due to WhatsApp policy. #itisnotdifferent
Would you rather call us?
Of course, that is also possible. During office hours, we can be reached via one of these numbers. Depending on the country in which the school or daycare organization is located, you dial the number.
Customers in the Netherlands
+31 224 29 09 89
Customers in Germany
+49 211 81 99 58 82
Customers in other countries
+31 857 99 03 41
TeamViewer Quick Support
We can also help you with support or remote via TeamViewer. With this we temporarily log in to your computer and help you directly with the correct settings.
We are ready to help you every day.
Our latest updates
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Adding documents to the school profile
We've added a nifty new feature to the school profile! You can now add documents, such as the school guide, to the school profile. The… -
Parents Wanted: Test the new Kwieb V5 app!
We are working on a new version of the Kwieb parent app and would like to invite parents to test the latest version, Kwieb V5.… -
Data Processing Agreement 4.0 now available via Kennisnet!
At Ziber , we now also offer the Data Processing Agreement 4.0 via Kennisnet! Kennisnet Kennisnet's Data Processing Agreements Service is a secure environment where…
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