Newcomer schools

If you work at a newcomers school you know that one of the biggest challenges is to bridge the language barrier between you, the student and the parents. At Ziber we know that and that is why the Ziber Kwieb parent app works in more than 40 languages! And not only that, everything you share with parents in your own language isautomatically translated to the parent's preferred language. Message , activities , conversations (via Topics) , but also for example the privacy settings or permission questions . We have thought of everything!

The parents of children at a newcomers' school have often been through a lot. Their lives and futures are often uncertain. The need for low-threshold contact with teachers and staff at the school is great. Their child is at school every day and it is nice to know what is happening and then language is the big hurdle, which is resolved with thetranslation function . Parents can indicate in their own language if they can provide help during an activity at school. They can also respond to group messages from school in their own language, so that other parents can read this in their language. In this way, the connection and well-being for all parties increases.

In practice, we see that the majority of parents, who are connected to a newcomers school or NT2 class via their child, have a mobile phone. This is also the means to function in society and that is why it is also useful for the school to arrange communication via the Ziber Kwieb app. The Kwieb app supports Android, Apple phones, but it is also possible to access Kwieb via a web address ( https://kwieb.ziber.eu ), so that it can be used on any device.

As Ziber, we have a lot of experience with newcomer schools and therefore we know what is going on in these school communities. The challenge of a parent app starts with creating an account and then safely linking this account to the child. At Ziber Kwieb, the app works in the language of the parent from the moment it is installed via the stores. Creating an account is user-friendly and also in the language of the parent. The parent invitation for Kwieb can be sent from Ziber Team in the language of the parent by e-mail, printed letter and you can even link the parent via a QR code, so that no explanation is needed at all! #thatisthoughtabout

At Ziber Kwieb we have implemented the translation function in such a way that the parent/guardian can always see the original (untranslated) texts with a simple push of a button. In this way, the parent/guardian can also learn the language of the country itself and understand how the translation came about. Conversely, the team member can also learn from the parent's preferred language ;) #learningtogether

The Immigration and Naturalization Service ( IND ) plays a crucial role in assessing asylum applications from refugees in the Netherlands. The IND is often involved in Newcomer Schools and regularly communicates with parents of children at these schools. The IND can gain access to its own Ziber Team environment via a shielded Ziber Zone and from there easily maintain contact with the parents of the Newcomer School. Because parents can select their own preferred language, all information from the IND istranslated into the language of the parent (and vice versa).

Many newcomers have had to deal with drastic experiences, such as war, flight and loss, which puts them at risk of psychological complaints such as trauma, stress or anxiety. The GGZ (mental health care) can offer the school support with these problems. Because the GGZ can have its own Ziber Zone , they can communicate easily and directly with the parents of the school. Thanks to thesmart translation function, the parent understands exactly what the GGZ means, and vice versa of course.

We often see that the physiotherapist or dentist also needs a handy means of communication with the parents of the newcomers' school. In that case, the school can decide to create securely shielded Ziber Zones for these external organizations. This way, they get their own login for Ziber Team and they can also share information with the parents and plan activities . It is always clear to the parent who the communication is from and the content is alwaystranslated into the parent's preferred language .

LOWAN supports schools in the Netherlands that offer education to newcomers in both primary and secondary education. Although schools are not formally affiliated with LOWAN, they work closely together to improve the quality of education for newcomers. Do you work at a newcomers school? Then it is certainly worthwhile to inquire with LOWAN.

As a newcomer school, you never know exactly when new students will be joining or leaving. The fluctuations can be quite large in a year. It is good to know that at Ziber you simply pay according to use. Every month we register the number of active student accounts (with at least 1 parent/guardian) and at the end of the subscription year you will receive a correction for this. #welzoeerlijk